If you are experiencing technical difficulties prior to the start of (or during!) class please dial X-3030, and press option 2. There is a special phone in the Help Desk Office designated for this immediate response purpose.
During the academic year the office is staffed from 8:30 a.m. to 9:00 p.m., Monday through Friday. Please leave a detailed message (please be sure to list a call back number) and your call will be returned as soon as possible. When classes are not in session the office is staffed from 8:30 to 5:00, Monday through Friday.
Should an emergency arise during non-staffed hours/days, the best way to contact an after hours IT Specialist is by calling the Help Desk Pager: 837-2921. A member of the IT Department will then contact you.